Privacy rules

Information we Wi De Collect

Depending on aw yu de use DashBlood, wi fit collect:

• Account details like name, phone number, email address, and password or di authentication provider we yu use.
• Donor profile details like blood group, eligibility preferences, donation history, and general location.
• Request details like hospital, city, blood group we dem need, urgency level, and contact information fo coordination.
• Device and usage information like browser type, app version, pages we yu look, and basic diagnostics.

Aw Wi De Use Information

• To match blood request dem with compatible donor dem we near.
• To send alerts, confirmations, reminders, and request updates.
• To help hospital dem or pipo we organise request de coordinate di responses.
• To mek safety better, stop misuse, and keep di service de work well.
• To understand aw di service de perform and to mek DashBlood features better.

Sharing and Disclosure

Wi de share information only wen i necessary to run di service, to coordinate one blood request, to obey law, to protect users, or to work with service providers we wi trust. Wi no de sell personal information.

Health and Emergency Information

DashBlood fit process blood group, donation preference, and request urgency information. Wi de use dis information fo coordination, and i no replace hospital screening, clinical advice, or medical judgement.

Data Security

Wi de use reasonable technical and organizational safeguards to protect information. No online service fit guarantee absolute security, so users mos avoid to share sensitive details we no necessary fo public request notes.

Data Retention

Wi de keep personal information only as long as i necessary to run DashBlood, to meet legal obligations, to protect users, and to settle disputes. Retention periods depend on di type of data:

• Active account and profile data (name, email, phone, donor profile, location preferences, notifications, appointments): wi de keep am as long as yu account active, and wi de delete am wen yu delete yu account, except fo di exceptions below.
• Blood request and chat content: wi de keep am as long as di request active. After dem close di request, wi de keep di coordination history fo up to 30 days, den wi delete am or mek i anonymous. Wen yu delete yu account, private contact details we tie to yu account dem remove immediately; any anonymized request records we wi keep fo safety review, wi go delete dem within 90 days.
• Support messages and deletion requests: wi de keep dem fo up to 90 days after di case close so that wi fit verify ownership, answer follow-up questions, and document se wi don handle yu request.
• Moderation, safety, and audit logs (fo example content reports, blocks, and operational audit events): wi de keep dem fo up to 90 days, or longer only wen law, fraud prevention, or patient safety obligations mos require am.
• In-app notifications and delivery logs: wi de keep dem fo up to 30 days.
• Crash and diagnostic data (fo example Firebase Crashlytics): wi de keep am fo up to 30 days to find di cause of reliability problems.
• Backups: data of account we dem don delete fit stay fo encrypted backups fo up to 3 days before dem overwrite those backups.

Wen yu delete yu account fo di app, wi de start to remove yu personal account data immediately after yu confirm di deletion. Wen yu request deletion by email, wi de complete verified deletion within 3 days after wi confirm se na yu own di account. Some records fit stay fo anonymized or minimized form wen wi mos do so fo safety, legal compliance, fraud prevention, or healthcare coordination audit history. See Delete Yu DashBlood Account fo di step-by-step process.

Yu Choices

• Yu fit update yu account and donor profile information.
• Yu fit opt out of communications we no bi essential, wen dem available.
• Yu fit request account deletion or correction through di app or fo Delete Yu DashBlood Account.

Children

DashBlood na fo users we law allow mek dem take part fo donation coordination. Minors mos use di service only with correct parent, guardian, or healthcare supervision.

Contact

Fo privacy questions or data requests, contact wi fo dashbloodofficial@gmail.com.